Join the Fastest Growing Industry in the World – IT Support
Get the skills and expertise required to work as a computer or IT support specialist! You’ll be working to improve the lives of workers by supporting the technology they use every day.
MGCCC’s IT Specialist Technology program prepares students to install, maintain, and service PC hardware and mobile IT systems as well as diagnose operational problems in these systems arising from software, mechanical, or electrical malfunctions.
In addition to PC and mobile support, further emphasis is placed on support of computer networks, server maintenance, and cloud technologies.
What You’ll Learn
Become an excellent technology problem solver with the ability to:
- Identify issues
- Repair problems
- Update systems
- Install new and upgraded hardware
- Troubleshoot systems and
- Document all findings, actions, and outcomes
- Work in a team environment
You’ll also learn great communication and interpersonal problem solving skills.
Salary Range In Mississippi, the median salary is $49,150. Nationally, the income range is $30,550 – $82,900.
Information technology support is a rapidly evolving field, no matter the industry, most modern businesses need individuals with knowledge and skills on how to support information technology activities in the workplace.
A career in IT support offers a variety of work in a myriad of sectors, such as healthcare, entertainment, financial services, and education. IT support also offers fast career growth opportunities through low cost education in addition to the individuals’ pursuit of certifications.
IT Careers are as varied as the certification path that is chosen by the individual. Using this course, the following types of careers will be open to you:
- Help/Support Desk Technician
- Computer Support Specialist
- Computer Systems Analyst
- Computer Systems Administrator
- Computer Network Administrator
- Data Security Analyst
- IT Manager
The program curricula is mapped to CompTIA’s A+ certification objectives.
This program leads to an Associate of Applied Science Degree and is preparatory for employment upon graduation from MGCCC. Where a transfer to 4-year college or university is desired, a conference should be scheduled with a MGCCC advisor.
All students completing a career or technical program must complete either the MS-CPAS (Mississippi Career Planning and Assessment System) or an MGCCC Board- approved Technical Skills Attainment assessment where applicable. Students should see an advisor for further details.
Apply to MGCCC
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IT Specialist Technology Coursework
For class times, visit the MGCCC class schedules.
IT Specialist Technology Certificate
|CST 1123 - Basic IT Hardware||3|
|CST 1213 - Networking I||3|
|CST 1333 - Operating Systems||3|
|CST 1713 - Server Administration I||3|
|CST 1813 - Server Administration II||3|
|CST 1913 - Mobile Device Support I||3|
|CST 2113 - IT Servicing Lab I||3|
|CST 2123 - IT Servicing Lab II||3|
|CST 2223 - Networking II||3|
|CST 2413 - Cloud Computing I||3|
Total Credits: 30
IT Specialist Technology Diploma
|CST 1613 - Security Fundamentals||3|
|CST 1923 - Mobile Device Support II||3|
|CST 2423 - Cloud Computing II||3|
|CST 2913 - Special Projects||3|
Total Credits: 15
Associate of Applied Science Degree
|ENG 1113 / 1114 English Composition I or ENG 1033 Technical English||3/4|
|SPT 1113 - Public Speaking I||3|
|Math/Natural Science Elective**||3/4**|
|Social/Behavioral Science Elective||3|
|Humanities/Fine Arts Elective||3|
Total Credits: 15/17
Please refer to “The Credit by Non-Traditional Means” section of this catalog regarding stipulations for receiving articulated credit.
*Any instructor/department chair approved field related elective.