WHO: Taylor Munn, General Manager of Armstrong McCall for the Gulfport, Hattiesburg and Columbus locations. He is also one of the original members of WHCC’s Personal Services Advisory Committee.

COMPANY PROFILE: Armstrong McCall is the distributor of top-of-the-line professional beauty supplies and salon furniture. Located across the Unites States Sun Belt and Mexico, its network of locally owned and operated franchises offers full-service distribution to licensed professionals in the salon and spa industry.

QUOTE ON ESSENTIAL SKILLS:  “We are thrilled with the soft-skills training that is being taught at MGCCC. This training plays a vital role in the future success of cosmetology students.  Arriving on time, being available, communicating with your customer (verbal or nonverbal) and listening to what the customer wants may seem like a no brainer.  However the professionalism it shows sets these students apart from those without this training. We feel like it gives these students a leg up on the competition and have already seen the impact it’s had on recent graduates.”