IT Helpdesk
The IT Helpdesk provides technical support to students, faculty and staff including issues with account logins, wireless and Internet, and college issued computer hardware. You may open a case by email, phone, or chat live with a technician.
COMING SOON: Changes to Microsoft Authenticator App
To enhance security measures for two-factor authentication (2FA), Microsoft is implementing a modification to its Authenticator App. Instead of simply tapping Yes, that’s me upon logging in, users will now be prompted to input a specific number received during the authentication process. Review New steps for the Microsoft Authenticator App for details.
Self-Service
Many problems can be resolved without opening a case by reviewing support pages and self-service links. New students should review First Login Experience for help setting up your account and signing in for the first time.
Support Pages
- Two-Factor Authentication
- WiFi Network
- First Login Experience*
* for New Students
Self-service Links
Other Resources
Need more help?
Open a case by email or phone. Chat live with a technician 24 hours a day, 7 days a week. Click the Chat Now button at the bottom of this page.