Steps for troubleshooting common Canvas issues.

1. Are you using Chrome? (Chrome just works better on all things MGCCC)
2. Have you deleted the browsing history and cache lately? Directions to clear cache.
3. Have you restarted the computer?
4. Did you try another computer?
5. Did you try another browser (Mozilla or Safari)?
6. Are you using the Canvas app on a Mac, iPhone or android phone to do this? We never suggest using the Canvas app for students.
7. Have you updated Chrome lately? Directions for updating Chrome.
8. Have you updated your computer lately?
9. For employees, are you home and need VPN access? VPN help.