b'MISSISSIPPI GULF COAST COMMUNITY COLLEGEAttendance/PunctualityThe literature clearly identifies the importance ofCentury Skills and include the ability to comprehend attendance and punctuality. Career Sources Networkmaterial quickly, solve problems, and manage time. states, It doesnt matter how smart, capable andWhen it comes to desired skills in the.workplace, competent you are. If youre habitually late, be it tocommunicationtopsthelist.Botheducators work or on deadlines, you run the risk of underminingand people in the workplace cite communication your professional reputation (2017). Miriam Dishon- skills as limited. While this generation is very Berkovits and Meni Koslowsky wrote in their paper,technologically savvy, students do not know how Determinants of Employee Punctuality, that ato effectively communicate (Owens, 2015, p.2). tardy employee may have a negative influence on employees who arrive on time, specifically on thoseCommunication can be both verbal and nonverbal as who have to cover for him or her (2002, p.723).well as spoken and written. Listening and speaking are key components of any relationship or organization. Diana DeLonzor, author of Never Be Late Again:Stephen Covey promotes effective communication 7 Cures for the Punctually Challenged, writes thatin his book, Seven Habits of Highly Effective People managers are less likely to promote employeesas summarized in Habit 5: Seek First to Understand, who are perennially late (2003). The majority ofThen to Be Understood (Covey, 2004).respondents in a York College of Pennsylvania survey titled Professionalism in the Workplace said that theMany employees are guilty of listening with an intent to best way to get dismissed from a job is to have poorreply while Covey suggests one should listen with the attendance and a lack of punctuality (2010). intent to understand. Verbal communication involves both listening and speaking. In any organization, Listening and Speaking listening is a key to effective workplace relationships between organizational members:Several pieces of literature highlight communicationWhen one realizes that communication is skills as being the most important skills for the 21st century learners. thought to be only 35% verbal and 65% nonverbal, the need for proper decoding In the workplace, employers are looking for graduatesof messages on the part of both sender that are not only proficient in content, but also in essential skills. These skills are referred to as 21stand receiver can be critical.The Three SLOs - Lipscomb University, (2014)SLO #1 SLO #2 SLO #3ATTENDANCE/ LISTENING SPEAKINGPUNCTUALITY1st Semester (Hours 1-15) A. Attendance A. Nonverbal A. NonverbalB. Punctuality2nd Semester (Hours 16-30) B. Summarization B. Use of Language3rd Semester (Hours 31-45) C. Follow-up Questions C. ContentFigure 8.Three SLOs4th Semester (Hours 45-60) D. Presentation Listening D. Public SpeakingFigure 8.The Three SLOs: Implementation Over Four Semesters32 MGCCC QEP 2019'