b'MISSISSIPPI GULF COAST COMMUNITY COLLEGETable 12.Overview of Three QEP Commitments: Intervention and AssessmentQEP COMMITMENTS AND SLOs Intervention Frequency ofAssessment Measurement InstrumentQEP COMMITMENT #1 - THREE ESSENTIAL SKILLSSLO #1 Attendance and Punctuality Intervention/ SemesterResponseStudents will be present and punctual. Course lecture and materials Attendance 1A. Career students will attend class 91% of the Quiz Attendance/Punctuality statistics contact hours. Reinforcement/Accountability Semesters 1-4 1A. Absentees1B. Career students will be on time for 95% of the 1B. Tardies classroom meetings that they attend. SLO #2 Listening Intervention SemesterStudents will demonstrate proficiency in listening in the followingForeachareatherewillbe areas: anintroduction,face-to-face 2A. Nonverbal:82% of students will demonstrate physical behaviorspresentation, asynchronous module,that support active listeningby scoring a 3, or higher, on a 4-pointstudent application, and feedback.rubric.2B. Active Listening in the Workplace (Summarization): 75% of2A. Nonverbal 2A. Semester 1 2A. QEP Listening students will summarize proficiently the request made by aRubric 2Acustomer/coworker by scoring a 3, or higher, on a 4-point rubric.2C.Situational Listening in the Workplace (Identifying Follow-up2B.Summarization 2B. Semester 2 2B.QEP ListeningQuestions):50% of students will identify appropriate follow-upRubric 2Bquestions in response to a request made by a customer or2C. Semester 3coworker by scoring a 3, or higher, on a 4-point rubric. 2C. Follow-up Questions 2C. QEP Listening 2D.Presentation Listening:61% of students will identify relevant2D. Semester 4Rubric 2Cinformation given during a presentation by scoring a 3, or higher, on a 4-point rubric. 2D. Presentation Listening 2D. QEP ListeningRubric 2DSLO #3 Speaking Intervention SemesterStudents will demonstrate proficiency in speaking in the followingForeachareatherewillbe areas: anintroduction,face-to-face 3A.Nonverbal:85% of students will demonstrate physical behaviorspresentation, asynchronous module,3A. QEP Speakingthat support the verbal message by scoring a 3, or higher, on astudent application, and feedback.Rubric 3A 4-point rubric. 3A. Semester 13B.Workplace Speaking (Use of Language): 75% of students will3A. Nonverbal 3B.QEP Speakinguse pronunciation, grammar, and articulation appropriate to Rubric 3B the audience by scoring a 3, or higher, on a 4-point rubric. 3B.Use of Language 3B. Semester 23C. Situational Workplace Speaking (Content): 75% of students3C. QEP Speakingwill speak effectively across a variety of workplace contexts by3C. Content 3C. Semester 3Rubric 3C scoring a 3, or higher, on a 4-point rubric.3D. Public Speaking:82% of students will identify relevant3D. Presentation Speaking 3D. Semester 4 3D. QEP Speakinginformation and integrate the information logically into a Rubric 3D presentation by scoring a 3, or higher, on a 4-point rubric.QEP COMMITMENT #2 - STAKEHOLDER FEEDBACK Response to Feedback Annual/Biannual The college will partner with MGCCC stakeholders to gather feedback on the effectiveness of the training.A. Employees: The Office of Institutional Research (IR) will send anA. Employees:Feedback will beA. Sent each May A. Essential Skills essential skills questionnaire to Career faculty and employees annually. examined and adjustments made. Questionnaire B.Employers: 3 B.Employers: B. Employer: B.EmployersIR will send the an essential skills questionnaire to CareerFeedback will be examinedSent each May Employer stakeholders in local business and industry annually through theto ensure the effectiveness ofBiannualSatisfaction Employer Satisfaction Survey. training after students depart. advisory councilSurveyProgram Leads and Deans of Teaching & Learning will collectAdvisory councils will helpmeetingsAdvisory qualitative feedback from Career industry partners during advisorytweak scenarios and give real- throughout theCouncil council meetings annually. world feedback on students. year FeedbackC. Students: IRwill send an essential skills questionnaire to CareerC. Student: Feedback will beC. Sent eachC. Essential Skillsstudents annually. examined and adjustments made. semester QuestionnaireQEP COMMITMENT #3 - OVERALL QEP ASSESSMENT Response to Assessment AnnualThe college will commit resources to initiate, implement, and sustainAll data gathered the QEP, assessing its overall effectiveness throughout variousAdjustments to the resources,Examinedin association phases of the process.implementation strategy,each June inwith the QEP assessment strategy, and/ association(SLOs, surveys, The instructors, Chairpersons, QEP Implementation Committee, andor ancillary items as deemedwith the Annualfeedback) will QEP Steering Committee will analyze the results of the Institutionalnecessary to ensure the successPlanning Process be gathered, Annual Review as a part of the Colleges annual planning process. of the QEP. including trending data.MGCCC QEP 2019 55'